Privacy Policy

We collect information that you provide directly to us, such as when you contact us via email or phone. This may include your name, email address, and any other information you choose to include in your message. If you reach out with a question about a supplement guide or a wellness article, the content of that correspondence is retained until your inquiry has been resolved.

Additionally, we may automatically collect certain technical information when you browse the Site. This typically includes your IP address, browser type, device characteristics, operating system, and the pages you visit. This data helps us understand how visitors find and use our content, which articles receive the most attention, and whether our pages load correctly across different devices.

We do not use tracking pixels from social media platforms, and we do not deploy advertising networks that build behavioral profiles across other websites. Any analytics we operate is configured to aggregate usage patterns rather than identify individual visitors.

The information we collect is used to respond to your inquiries, provide you with the information you request, and improve the quality of our content. When you email us about a vitamin guide or a supplement review, we use your message to craft a relevant reply and, where helpful, to identify topics that deserve clearer coverage on the Site.

We may also use technical data to analyze Site traffic and ensure the security of our digital infrastructure. For example, if we notice unusual request patterns from a single IP range, we may temporarily restrict access to protect the Site from automated abuse. This is a defensive measure, not a profiling activity.

We do not use your personal information for automated decision-making or profiling purposes. No algorithm on this Site scores, ranks, or categorizes you as an individual. Your reading habits are not assembled into a profile that follows you elsewhere.

We do not sell, trade, or otherwise transfer your personal information to third parties. Your email address and contact details are not added to marketing lists, shared with advertising networks, or offered to partner businesses for promotional outreach.

We may share information with trusted service providers who assist us in operating our website or conducting our business. These providers host our servers, manage email delivery, or maintain security infrastructure. They receive only the minimum data needed to perform their function and are contractually bound to keep that information confidential.

We may also release information when required to comply with Indonesian law or to protect our rights and safety. If a lawful request from an Indonesian authority compels disclosure, we will share only what is legally required and nothing beyond that scope.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Email correspondence with our team is typically kept for the duration of the conversation and for a short period afterward, after which it is deleted from our active systems.

When information is no longer needed, it is securely deleted or anonymized. Anonymized data, such as aggregate page-view counts that cannot be traced back to a person, may be retained indefinitely for editorial planning and content improvement.

You may contact us at any time to request the deletion of your data. If you ask us to remove your email address and message history from our records, we will process that request within a reasonable timeframe and confirm completion. The only exception is data we are legally obligated to retain for a specific period under Indonesian regulations.

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete the information we hold about you. You also have the right to object to certain processing activities and to request that we limit how your data is used.

If you wish to exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws. We may ask for additional details to verify your identity before processing requests that involve sensitive account or contact data, but we will never require more information than is necessary to confirm you are the data subject.

Requests are typically handled within 30 days. If a request is complex or involves a large volume of data, we may extend this period by an additional 30 days and will inform you of the extension and the reason for it.